Online Merchant

• Sales and Marketing — Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.
• Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
• Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Communications and Media — Knowledge of media production, communication, and dissemination techniques and methods. This includes alternative ways to inform and entertain via written, oral, and visual media.

• Graphics or photo imaging software — Adobe Systems Adobe Fireworks; Adobe Systems Adobe Photoshop; JamBoard
• Point of sale POS software — CCBill; PayPal; Snorasson Holdings CCNow; Square
• Sales and marketing software — Bing Ads; Google Ads; Search engine marketing SEM software; Webtrends software
• Web page creation and editing software — Adobe Systems Adobe Dreamweaver; Content management systems CMS; Facebook; WordPress
• Web platform development software — AJAX; Drupal; Oracle JavaServer Pages JSP; PHP

This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.