Skip to Main Content
Education, Nonprofit and Human Services

Social and Community Service Manager

Changing the World Starts With the World Around You

Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization's budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.

Contact Info

Center for Career Exploration and Success

45 Armstrong Center

550 E. Spring St.

Oxford, OH 45056

513-529-3831

careercenter@MiamiOH.edu

Get in touch

Related Job Titles

Adoption Services Manager, Child Welfare Services Director, Children’s Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator

Facts and Stats

Your career outlook is looking good – just like these stats.

O*NET Code: 11-9151.00

O*NET Summary
  • $69,600 Median wages (annual)

    2020

  • 17,100 Projected job openings

    2019–2029

  • Over 8% Projected growth (much faster than average)

    2019-2029

What you Need to Know

  • Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.

Related Programs

Top Technology Requirements Included in Job Postings

  • Business intelligence and data analysis software — BrightEdge; Conductor Searchlight; IBM Digital Analytics; Searchmetrics Suite
  • Data base user interface and query software — Microsoft Access; Microsoft SQL Server; Online databases; Structured query language SQL
  • Graphics or photo imaging software — Adobe Systems Adobe Photoshop; JamBoard; Microsoft Visio
  • Web page creation and editing software — Adobe Systems Adobe Dreamweaver; Facebook; Google Webmaster Tools; LinkedIn
  • Web platform development software — AJAX; Cascading Style Sheets CSS; Drupal; Oracle JavaServer Pages JSP

This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.