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Changing the World Starts With the World Around You
Plan, direct, or coordinate the activities of a social service program or community outreach organization. Oversee the program or organization’s budget and policies regarding participant involvement, program requirements, and benefits. Work may involve directing social workers, counselors, or probation officers.
RELATED JOB TITLES
Adoption Services Manager, Child Welfare Services Director, Children’s Service Supervisor, Clinical Services Director, Community Services Director, Psychiatric Social Worker Supervisor, Social Services Director, Transitional Care Director, Vocational Rehabilitation Administrator
Facts and Stats
Your career outlook is looking good – just like these stats.
O*NET Code: 11-9151.00
Median wages (annual)
2024
Projected job openings
2024-2034
Projected growth (much faster than average)
2024-2034
What you Need to Know
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Administration and Management — Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
- Psychology — Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
- Education and Training — Knowledge of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, and rules of composition and grammar.
Top Technology Requirements Included in Job Postings
- Business intelligence and data analysis software — BrightEdge; Conductor Searchlight; IBM Digital Analytics; Searchmetrics Suite
- Data base user interface and query software — Microsoft Access; Microsoft SQL Server; Online databases; Structured query language SQL
- Graphics or photo imaging software — Adobe Systems Adobe Photoshop; JamBoard; Microsoft Visio
- Web page creation and editing software — Adobe Systems Adobe Dreamweaver; Facebook; Google Webmaster Tools; LinkedIn
- Web platform development software — AJAX; Cascading Style Sheets CSS; Drupal; Oracle JavaServer Pages JSP
When You Choose Miami, Your Career Journey Begins
Once you’ve selected your program at Miami, the Center for Career Exploration and Success will help you explore career paths, prepare for the job market, and make meaningful connections. With personalized support, resources, and events, you’ll gain the skills and confidence to navigate your career journey.
Discover how to turn your passions into a career path. Explore majors and careers that match your interests.
Build the skills to succeed in your career journey. Prepare for internships, interviews, and the workplace.
Make meaningful connections to launch your career. Access networking opportunities, career fairs, and employer events.
This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.