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Analyze and Troubleshoot Networks
The Computer Network Support Specialist analyzes, tests, troubleshoots, and evaluates existing network systems, such as local area networks (LAN), wide area networks (WAN), cloud networks, servers, and other data communications networks. They also perform network maintenance to ensure networks operate correctly with minimal interruption.
RELATED JOB TITLES
Computer Network Specialist, IT Consultant (Information Technology Consultant), Network Specialist, Network Support Specialist, Network Technical Analyst, Network Technician, Personal Computer Network Analyst, Systems Specialist
Facts and Stats
Your career outlook is looking good – just like these stats.
O*NET Code: 15-1231.00
Median wages (annual)
2024
Projected job openings
2023-2033
Projected growth (faster than average)
2023-2033
What You Need to Know
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Top Technology Requirements Included in Job Postings
- Configuration management software — Automated installation software; EMC Ionix Network Configuration Manager; Patch and update management software; VMware Hot technology
- Network monitoring software — Dartware InterMapper; Nagios Hot technology ; WildPackets OmniPeek Network Analyzer; Wireshark Hot technology
- Operating system software — Microsoft Windows Server Hot technology ; Oracle Solaris Hot technology ; Red Hat Enterprise Linux Hot technology ; UNIX Shell Hot technology
- Presentation software — Microsoft PowerPoint Hot technology
- Transaction security and virus protection software — McAfee; NortonLifeLock cybersecurity software; Packet filter software; Root kit detection software
When You Choose Miami, Your Career Journey Begins
Once you’ve selected your program at Miami, the Center for Career Exploration and Success will help you explore career paths, prepare for the job market, and make meaningful connections. With personalized support, resources, and events, you’ll gain the skills and confidence to navigate your career journey.
Discover how to turn your passions into a career path. Explore majors and careers that match your interests.
Build the skills to succeed in your career journey. Prepare for internships, interviews, and the workplace.
Make meaningful connections to launch your career. Access networking opportunities, career fairs, and employer events.
This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.