Write all of the introduction content here. Only use NON
FULL-WIDTH block.
Full-Width blocks can be inserted
outside of this block and will wrap around the form. Form settings are located on page settings
(click
“Career” for page
settings in
right-hand sidebar.)
Write your contact information here and insert your embed form code in the Custom HTML block below
Assist and Resolve Computer Issues
The Computer User Support Specialist provides technical assistance to computer users; answers questions or resolves computer problems for clients in person, via telephone, or electronically; and provides assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
RELATED JOB TITLES
Computer Support Specialist, Computer Tech (Computer Technician), Desktop Support Technician (Desktop Support Tech), Help Desk Analyst, Help Desk Tech (Help Desk Technician), IS Tech (Information Systems Technician), IT Specialist (Information Technology Specialist), IT Support Specialist (Information Technology Support Specialist), IT Tech (Information Technology Technician), Technical Support Specialist
Facts and Stats
Your career outlook is looking good – just like these stats.
O*NET Code: 15-1232.00
Median wages (annual)
2024
Projected job openings
2023-2033
Projected growth (average)
2023-2033
What You Need to Know
- Computers and Electronics — Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.
- Telecommunications — Knowledge of transmission, broadcasting, switching, control, and operation of telecommunications systems.
- Customer and Personal Service — Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
- Engineering and Technology — Knowledge of the practical application of engineering science and technology. This includes applying principles, techniques, procedures, and equipment to the design and production of various goods and services.
- English Language — Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Top Technology Requirements Included in Job Postings
- Data base management system software — Apache Hive Hot technology ; Elasticsearch Hot technology ; MongoDB Hot technology ; Oracle PL/SQL Hot technology
- Data base user interface and query software — Blackboard software; MySQL Hot technology ; Oracle JDBC Hot technology ; Transact-SQL Hot technology
- Development environment software — Apache Ant Hot technology ; Apache Kafka Hot technology ; Common business oriented language COBOL Hot technology ; Microsoft PowerShell Hot technology
- Operating system software — Microsoft Windows Server Hot technology ; Oracle Solaris Hot technology ; Red Hat Enterprise Linux Hot technology ; UNIX Shell Hot technology
- Web platform development software — Django Hot technology ; Google AngularJS Hot technology ; Microsoft ASP.NET Core MVC Hot technology ; Spring Framework Hot technology
When You Choose Miami, Your Career Journey Begins
Once you’ve selected your program at Miami, the Center for Career Exploration and Success will help you explore career paths, prepare for the job market, and make meaningful connections. With personalized support, resources, and events, you’ll gain the skills and confidence to navigate your career journey.
Discover how to turn your passions into a career path. Explore majors and careers that match your interests.
Build the skills to succeed in your career journey. Prepare for internships, interviews, and the workplace.
Make meaningful connections to launch your career. Access networking opportunities, career fairs, and employer events.
This page includes information from O*NET OnLine by the U.S. Department of Labor, Employment and Training Administration (USDOL/ETA). Used under the CC BY 4.0 license.